Solution International Ltd.

Privacy Policy

1. Data Controller

Solution International is the data controller for the processing of your personal information.

2. Scope of this UK Privacy Statement

This UK Privacy Statement supplements the Solution International Privacy Statement and is intended to provide additional information about how Solution International uses your personal information in connection with online services that Solution International makes available in the United Kingdom. It also covers any personal information collected from third parties, such as online marketplaces and platforms, which share your personal information with us when you consent to receiving our marketing communications.

3. Your Personal Information Rights

You have certain rights under the General Data Protection Regulation (GDPR) regarding the personal data we hold about you. You may:

  • Withdraw consent at any time, where we rely on consent as a basis for processing your personal information. Withdrawal of consent will not affect the lawfulness of prior processing.
  • Request access to your personal information and obtain a copy of it.
  • Request your personal information in a structured, commonly used, and machine-readable format and request its transfer to another organization where applicable.
  • Have your personal information corrected if it is inaccurate or incomplete.
  • Object to processing based on legitimate interest, including profiling, and opt out of marketing communications.
  • Request the erasure of your personal information in certain circumstances, such as when it is no longer necessary or when you withdraw consent.
  • Request restriction of processing while we verify data accuracy, assess lawful processing grounds, or if needed for legal claims.

You may exercise these rights free of charge by emailing us at hello@solutioninternational.com. In certain circumstances, we may charge a reasonable fee or refuse requests that are manifestly unfounded or excessive.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via https://ico.org.uk/concerns/ or by calling 0303 123 1113.

4. Children’s Privacy

We do not knowingly collect personal information from children under 16 years of age unless legally required for a specific activity. If data collection is necessary, we will seek parental or guardian consent before processing the child’s data.

5. Purposes for which we process your personal information

a) Online Advertising
We may share your personal information with third-party advertising partners, including Google Ads and Facebook Ads, to display our advertising on external websites. Our advertising activities include:

  • Using cookies and similar technologies: We and our advertising partners may use cookies to recognize you and show relevant ads on third-party sites. Where data is collected via non-essential cookies, we rely on your consent.
  • Advertising Partner Tools: Our partners may use automated profiling tools to target ads based on your behaviour. This profiling is based on our legitimate interest in targeted marketing.
  • Measuring ad effectiveness: We analyse user interactions with advertisements and may use cookies and analytics tools to measure ad success.
  • For some advertising activities, we may act as joint controllers with our partners, and their privacy policies may also apply.

b) LinkedIn Page Insights
When you visit our LinkedIn page (https://www.linkedin.com/company/solutionbabykidshousewares), LinkedIn collects and processes analytics data. While this data is aggregated, it helps us understand user interactions. LinkedIn privacy policy applies to this data processing.

c) CCTV Surveillance

CCTV is used at Solution International premises for:

  • Crime prevention and security.
  • Assisting law enforcement.
  • Providing evidence in legal matters.
  • Workplace safety and management.

The legal basis for CCTV usage is our legitimate interest in securing our premises and ensuring safety.

d) Bringing and Defending Legal Claims
We may share your personal information with our insurer, Aviva, for legal claims protection. Our insurer’s privacy policy can be found at https://www.aviva.co.uk/services/about-our-business/products-and-services/privacy-policy/.

e) Information We Collect
When you purchase a product from Solution International, we may collect your name, phone number, address, and email address for order processing and fulfilment.

Solution International is the data controller for the processing of your personal information.

6. Data Retention Policy

We retain personal data only for as long as necessary for the purposes outlined in this policy, subject to legal and regulatory obligations. After expiration of the retention period, data will be securely deleted or anonymized.

7. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions are in place to protect your data.

8. Data Security Measures

Solution International employs robust security measures, including:

  • Encryption of sensitive data.
  • Access controls and authentication.
  • Regular security assessments and employee training.

9. Data Breach Notification

In the event of a data breach, we will notify affected individuals and regulatory authorities within 72 hours where required by law.

10. How to Contact Solution International

In the event of a data breach, we will notify affected individuals and regulatory authorities within 72 hours where required by law.

Data Protection Officer
Solution International
Unit 15 Ascent Logistics Park South, Fraserfields Way
Leighton Buzzard
LU7 3RH
UK
Email: hello@solutioninternational.com

Number: POL013
Issue Number: 1 *under review*
Date of Issue: 15/12/2025